If you are unable to participate in the trip for which you are registered, the following conditions apply based on the cancellation date:
- Cancellation more than 30 days before departure: Blue Secret will provide a full refund.
- Cancellation between 12 and 30 days before departure: Blue Secret will issue a gift voucher for the amount of the trip, valid for 12 months on all our trips. This voucher will not be refundable after its expiration.
- Cancellation less than 12 days before departure: No refund will be possible. We recommend checking your credit card insurance terms.
It is also possible to change the participant's name without any additional cost at any time, as long as the new participant meets all the physical and technical prerequisites of the trip.
Note: Gift vouchers are not nominative. They can be used by the person of your choice, provided they also meet all the necessary physical and technical prerequisites for the trip.